Contact Support
Not for emergencies
CareRunner support is not an emergency service and is not monitored around the clock. If someone may be experiencing a medical or safety emergency, call 911 or your local emergency number immediately.
Email us
Please message our privacy team with what you were trying to do, what happened, and the approximate time. Please do not include health details you are not authorized to share.
Privacy and data requests
For export, erasure, or request status, use Privacy Choices.
Placeholder support page pending content review: response times, hours, and phone or in-app channels have not been approved yet, so none are stated here.