For clinics

CareRunner for clinics

Instructions only work if somebody carries them out. CareRunner coordinates the non-clinical follow-through around clinician-provided next steps.

The gap after a visit is rarely clinical. It is practical: who books the referral, who submits the form, who confirms the change, and who notices when none of it happened.

After the visitIllustrative example

Instructions reach the familyNot just the patient

Delivered

Follow-up bookedRide arranged the same day

Fewer no-showsIllustrative outcome

From an envelope to a next step

ArrivedIllustrative

Plan letter (3 pages)Uploaded by Maya

New

Stored in the vault, visible only to those permitted.

ExplainedIllustrative

This looks like a coverage decision about one requested service, with a response window.

A plain-language summary — not advice, and not a decision.

SuggestedIllustrative

Confirm the response deadlineNeeds a person to approve

Draft

Ask the plan for clarificationOwner: Sam

Draft

A document arrives, is organized, is explained in plain language, and becomes work a person approves. Illustrative example using invented names and situations. Not a real family, document or medical record.

Families turn instructions and referrals into tasks with named owners.
Appointments and reminders live in one shared calendar.
Follow-through is visible, so a missed step is noticeable rather than silent.

See how a Care Circle would work for you

Start a circle yourself, or ask us to walk you through it.